The Human Behaviour I Workbook for Public Safety Communicators is specifically written to assist trainees in the field of Public Safety Communications learn inclusive techniques for diverse audiences, including the elderly, young children, the mentally, and emotionally disadvantaged, as well as those members of our community with language barriers. Topics include how to recognize and deal effectively with occupational, organizational, and event-related stress on a personal level through journal writing and personal reflection. . This Canadian textbook is part of the Public Safety Communications program at Kwantlen Polytechnic University.
